Influence of information resources provision on users satisfaction in colleges of education libraries in Kaduna state, Nigeria

YASHIM AUGUSTINE BONIFACE, Senior Librarian, Kaduna State College of Education
MUHAMMAD MUHAMMAD AHMAD, Senior Librarian, Kaduna State College of Education
ZAKY SOLOMON TINAT
MUSA MUHAMMED, Assistant University Librarian, Skyline University Nigeria
Abstract
The study examined the level to which users are satisfied with information resources provision in Colleges of Education in Kaduna State, Nigeria. The quality of information resources rendered should be standard to meet users’ satisfaction. The objectives of the study which are: to find out the types and determine the frequency of usage of information resources as its aid users’ satisfaction with corresponding research questions guided the study. Survey method was used for the study. The population of the study comprised 7199 registered library users in the Colleges of Education in Kaduna State. The sample size was 379 registered library users who were selected through proportionate stratified random sampling technique. The instrument for data collection was questionnaire and analyzed using Frequency Counts, Percentages, Means and Standard Deviation to answer the research questions and Chi-Square statistic to test the null hypotheses at 0.05 level of significance. Findings of the study revealed that, library information resources frequently used by College of Education libraries in Kaduna State include: journals, dictionaries, research reports, dissertation/theses diaries and indexes/abstract among others. The study concluded that, information resources  provision in Colleges of Education in Kaduna State have greatly enhanced library users satisfaction. Based on the findings, the study recommended that the take cognizance in acquiring of information resources that user need and determine the level of users’ satisfaction.

Keywords: Information, resources, Library, Users, Satisfaction, College and Education

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Notes on contributors
AUGUSTINE BONIFACE YASHIM, he is a librarian at A. W. Ambi Library, Kaduna State College of Education, Gidan- Waya, Kafanchan. He is a holder of BLS (Hons) from University of Maiduguri, Borno State, Nigeria, Professional Diploma in Education (PDE) from Institute of Education, Ahmadu Bello University, Zaria, Nigeria, MLIS from Federal University of Agriculture, Makurdi, Beune State. He is Certified Librarians of Nigeria from Librarians’ Registration Council of Nigeria (LRCN), certified member of the Teachers’ Registration Council of Nigeria (TRCN) and member Nigerian Institute of Management (NIM). He has over 7 years of working experience in Librarianship also taught introduction to library studies in the College and has over 4 research publications in international, national journal, chapter in textbook and researched paper in conference at national level. 
 
MUHAMMED MUHAMMED AHMAD, he is a holder of BLS/Bed Tech from AL-Azhar University Cairo, EG, Msc in Information Technology from the National Open University of Nigeria, MIM in Information Management from Ahmadu Bello University, Zaria, Nigeria. He is Certified Librarians of Nigeria from Librarians’ Registration Council of Nigeria (LRCN), also have over 7 years of working experience in Librarianship also taught introduction to library studies in the College. Muhammed has over 6 publications in national and international journals, chapter in textbook and researched paper in conferences.
 
SOLOMON TINAT ZAKY. He is a holder of BLS (Hons) from University of Maiduguri, Borno State, Nigeria, MLIS from Federal University of Agriculture, Makurdi, Beune State. He is Certified Librarians of Nigeria from Librarians’ Registration Council of Nigeria (LRCN). He has one publication in international journal.
 
Mr. MUSA MUHAMMED, CLN,NIM - A Professional Librarian with over 7 years cognate experience in both public and Private Institution in Librarianship. He has BLIS in Library and Information Science from Bayero University Kano, MSc in Information Management from Leeds Beckett University UK. He is a chartered Librarian with Librarian Registration Council of Nigeria, He is a Member of the Nigeria Library Association and also Member of the Nigeria Institute of Management. He has presented papers in International /local Conferences, contributed and published 5 papers in peer reviewed Journals. He has attended over 34 International Webinars with International Federation of Library Association, Andra University Pradesh India, National Digital Library of India, Association of Indian Law Library, Institute of Information Management U.S.A, Readers Club International Tripura, Central University Tezpur University, Indian Statistical Institute. He is currently the Assistant University Librarian of Skyline University Nigeria. He has a varse knowledge of Managing Library Databases like   KOHA, Hinari ProQuest, Science Direct, Emerald, IGI Global, Jstor, IEEE, NDLI, AGORA, Open DOAR, and   RFID – Radio Frequency Identifier.
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