Student Services Department

DEPARTMENTAL GOALS

• To provide effective continuous orientations to new and continuing student
• To provide support and promote the present and future well-being of students, enabling them to graduate 
• To provide a healthy learning environment and foster student harmony. 
• To counsel students for progression in academics & academic support services.
• To provide effective academic advisory and mentorship.
• To provide an opportunity for holistic development 
• To plan and manage Scholarship activities.
• To coordinate and address issues of Class Representatives, hostel and international students.
• To coordinate with international offices to maintain communications with the guardians of international students
• To process all student requests within a stipulated time.
• To address all student grievances.
• To provide relevant academic counselling services to students 

SERVICES

Counselling

 Student Counseling Policy is aimed at comforting the students in the first month of joining Skyline University Nigeria by orientating them on various Academic and Academic Support Service available at the university. The counselling continues throughout the tenure of the students on various dimensions of academic-related issues, performance issues, career issues and graduation requirement. Student Counseling also helps students to take maximum benefit of the facilities and services rendered by SUN as a student and as an Alumnus. The Academic Counseling at the Undergraduate level is carried out by the Academic Advisor. they include:

• Provisional Admission Counseling 
• TOC Counseling
• Graduation counselling
• Withdrawal & repeating course counselling
• Low attendance counselling
• Low Cumulative Grade Point Average (CGPA) students counselling
• Exam Absentees Counseling
• Mitigation Counseling
• Resit Counseling
• Financial Outstanding Counseling
• Postponement & Reactivation Counseling 
• Cancelation & Exit Interview Counseling
• Visa Student Counseling
• Hostel Student Counseling
• SAP Counseling

ORIENTATION 

New students orientation is given jointly by the Dean, Director of Academic Support Service (DASS) and the Department heads. The SSD is responsible for coordinating this activity as per the scheduled.

This orientation covers various aspects of their academic tenure and familiarizes them with different institutional activities at the university, such as:

• Orientation for induction 
• Orientation for clubs 
• Orientation for Class Representative meeting 
• Orientation for CR meeting 
• Orientation for general behaviours
• Cultural integration 
• Tolerance 
• Hostel orientation 
• Orientation towards avoiding drugs, Alcohol, HIV

ACADEMIC SERVICES

• Resume writing 
• Interview 
• Public speaking 
• Tutorial 

GRAD, APPEAL AND REQUEST 

• Request 
• Complains  
• Leave request 
• Resit
• Mitigation 

STUDENT ACTIVITIES POLICY

Student Activities are an important element of the learning process, to develop the students holistically. Committees and clubs are formed to plan, organize and conduct various activities throughout the academic year and help students to hone their managerial and leadership skills. 

Formation of student activity committees and clubs is initiated by the SSD by giving a presentation about the various committees and clubs, their formation, roles, responsibilities and functions. The SSD invites interested students to register online through their portal for membership of various committees and clubs based on their areas of interest, after receiving the nominations, SSD conducts an election to constitute a formal body of elected members to execute the functions of the committee. The committees and clubs have an executive body comprising of the head, core members and chaired by faculty or staff members only, to provide guidance and assistance when required.

STUDENT RIGHTS AND RESPONSIBILITIES

• STUDENT RIGHTS

1. Students have the right to freedom of expression in the classroom. It is the responsibility of the faculty member to ensure that each student in the classroom is provided with an atmosphere which is conducive to freedom of expression by encouraging discussion and permitting an exception to the views he/ she has presented.
2. Students have the right of expression in the classroom and the responsibility to learn from the course of study according to the standards of performance established by the faculty. Students' behaviour in the classroom should contribute to the learning process.
3. Students will have the right of timely access to an assigned advisor, the right to receive pertinent and accurate information as needed for academic and career planning and the right to make their own decisions.
4. Students of SUN who believe they have been subjected to any form of discrimination or have been denied access to services have the right to file their grievance with the Student Services Department.
5. Students have the right to appeal against marks or grades awarded which they are not satisfied.
6. Students have the right to participate in extra-curricular and co-curricular activities depending on their skills and capabilities
7. Students have the right to report sex abuse.

• STUDENTS RESPONSIBILITIES

The student shall be responsible for conducting themselves as follows:

1. Students shall conduct themselves with reasonable consideration for all other persons within the university.
2. Students shall not indulge in any behaviour likely to bring the university to disrepute.
3. Students shall not form any secret committee (Secret Cult) within the campus.
4. Students shall comply with any reasonable instruction issued by any member of staff of SUN.
5. No student will tender false or deliberately misleading information about the university.
6. A student shall not use or incite others to use physical violence while in SUN premises.
7. A student shall not damage, threaten to damage or incite others to damage any equipment or property of SUN.
8. Students shall comply with the fee policy of the university.
9. Students shall comply with all regulations on the use of library Internet and other SUN facilities.
10. Students shall comply with University rules and regulation. 
11. Malicious or willful damage to SUN property or the property of any student or member of staff will lead to severe disciplinary action.
12. Students are supposed to switch-off pagers and mobile phones in the classrooms before entering for examinations.
13. Smoking is prohibited within SUN premises as per. Any violation will lead to fines.
14. Chewing of tobacco or any other form of betel etc is prohibited. Anyone found to be violating this will be penalized.
15. Writing & drawing on desks is strictly prohibited. Any violation will lead to fines.
16. Students using bus should strictly comply with the rules and regulations of transport.
17. Students shall not remove, deface or damage the premises, equipment or property belonging to SUN. 
18. Students will be required to make good, in whole to any damage caused, to the satisfaction of the Management of the university.
19. SUN accepts no responsibility to any private property being lost or damaged in the university premises.
20. Students bringing vehicles shall observe security car-parking order.
21. Students must carry their SUN Identity Card when they are inside the campus and hostel.
22. Playing cards in any form in the SUN campus is strictly prohibited
23. All enquiries to the physical location of a student should be directed to the department, and then redirected from there to the Security Department. Furthermore, the Chief Security Officer's brief is limited to the physical presence of students within the institution, while the Student Affairs Department concerns extend beyond.

FAQs

1. What are the services provided to me?

Counselling, advising, clubs, events, professional training, integration, orientation etc.

2. I want to appeal for grades, where should I go to

Visit SSD, explain, get the right form, fill the form, submit back to SSD and ask for feedback time.

3. Does SUN have an advisory facility?

Yes, one of the faculty will be your adviser

4. Where can I complain?

Visit SSD, fill out a form, results will be ready in two working days.

5. How can I cancel the program?

Visit SSD, fill a form.

6. Do you have a student body?

Yes, we do have.

7. What types of counselling are available?

Provisional Admission Counselling, transfer of credit (TOC) Counselling, Graduation Counselling, Withdrawal and Repeating Counselling, Low Attendance Counselling, Low CGPA (Cumulative Grade Points Average.) Counselling, Exam Absentees Counselling, Mitigation Counselling, Resit Counselling, Financial Outstanding Counselling, Postponement and Reactivation Counselling, Cancelation and Exit Interview Counselling, Visa Student Counselling, Hostel Student Counselling, SAP (satisfactory academic program) counselling

8. How can I join a club?

Contact the Students Service Department

9. What are the different types of clubs in SUN?

Speaking club, Business club, Arts club, Music Club, women leadership club, Young farmers club, sports club

10. What are the rights of the class representative?

To get response within the stipulated time.

11. What are the responsibilities of the class representative?

To understand the classmates' demands and convey to the students' service department.