Skyline University Nigeria

The Role of Diversity and Inclusion in Organizational Success


Diversity and Inclusion have become trendy expressions in the corporate world as of late. Associations are embracing the idea of variety and consideration to upgrade their exhibition, further, develop the workplace, and draw in and hold top ability. Diversity and Inclusion allude to the distinctions among people in a gathering, which can be founded on race, orientation, age, religion, culture, sexual direction, and different aspects. In this essay, we’ll look at how diversity and inclusion contribute to an organization’s success, as well as the advantages of diversity and inclusion, the difficulties that come with putting diversity and inclusion into practice, and the methods that can be used to create a diverse and inclusive workplace.

Advantages of Diversity and Inclusion

Diversity and Inclusion can give a few advantages to associations that embrace them. The capacity to attract and keep top talent is one of diversity and inclusion’s most significant advantages. Organizations that show a commitment to diversity and inclusion are more likely to attract high-quality candidates who value diversity and want to work in an inclusive environment in today’s competitive job market. Additionally, a workforce with a wide range of backgrounds and experiences can contribute to improved decision-making and problem-solving.

Inclusion and diversity can also assist businesses in expanding their customer base. Companies that are aware of and supportive of diversity are better able to meet the requirements of their clients as the population becomes increasingly diverse. Organizations can gain valuable insights into various cultures, languages, and customs by hiring employees from diverse backgrounds. These insights can help them better connect with customers from diverse backgrounds.

Diversity and Inclusion can likewise assist associations with further developing their image notoriety. It is possible to boost a company’s brand image and reputation by demonstrating a commitment to diversity and inclusion. This will likely lead to a more positive perception of the company as socially responsible and inclusive. Customer loyalty, improved public relations, and increased sales and revenue are all benefits of a solid brand reputation.


Implementing Diversity and Inclusion: Obstacles

Diversity and inclusion have numerous advantages, but putting them into practice can be difficult for businesses. Resistance to change is one of the most significant obstacles organizations face. Diversity and inclusion efforts may be met with resistance from employees who are content with the status quo or who are concerned that their jobs may be in jeopardy. Additionally, it may be challenging for some employees to embrace diversity and inclusion due to unconscious biases or prejudices.

Another test associations face is an absence of administration purchase. Diversity and inclusion initiatives may not receive the necessary attention, funding, or resources to succeed without leadership support. It’s also possible that leaders who don’t give diversity and inclusion a lot of importance will unintentionally convey the impression that they aren’t important.

The absence of diversity in leadership positions is another issue that organizations face. It can be difficult to effectively implement diversity and inclusion initiatives when a particular demographic group holds leadership positions. In addition, leadership that lacks diversity may convey that diversity and inclusion are not a priority for the organization.

Strategies for Creating a Workplace with Diversity and Inclusion

There are several strategies that organizations can employ to cultivate a workplace that is diverse and inclusive, despite the difficulties they face in implementing diversity and inclusion. Some of the most efficient methods are as follows:

Provide training on diversity and inclusion: Diversity and inclusion training for all employees is one of the most efficient methods for promoting diversity and inclusion in the workplace. Macroaggressions, stereotypes, and unconscious bias should all be covered in this training. Employees should also receive the tools and strategies they need to become more aware of their own biases and learn how to overcome them during the training.

Employ for Diversity: By actively recruiting and hiring people from a variety of backgrounds, businesses can also encourage diversity and inclusion. Participating in career fairs geared toward diverse candidates, forming partnerships with diverse organizations, and advertising open positions in diverse publications are all examples of this.

Establish a Culture of Diversity and Inclusion: By encouraging an atmosphere of respect and inclusion, businesses can also create a diverse and inclusive culture. By drafting and enforcing policies that outlaw discrimination, harassment, and bullying, this can be accomplished. It can likewise include advancing the utilization of comprehensive language, empowering assorted viewpoints and thoughts, and perceiving and commending variety.

Diversity and Inclusion in Administration: A diverse leadership team that is representative of the workforce’s diversity is essential for effective diversity and inclusion promotion. This can be accomplished by encouraging diversity in recruitment and succession planning procedures, creating diversity- and inclusion-focused leadership development Programmes, and holding managers accountable for encouraging diversity and inclusion in their teams.

Encourage Resource Groups for Employees: Employee resource groups, or ERGs, are groups of workers who come together to support one another, advance diversity and inclusion, and share a common identity or interest. ERGs can be a compelling method for building a feeling of the local area and backing among representatives from different foundations. ERGs can be supported by organizations by providing leadership support, funding, and resources.

Observe and Measure Progress: Progress must be regularly measured and monitored if diversity and inclusion initiatives are to be successful. This can be accomplished by regularly communicating progress to stakeholders and employees, setting specific goals and metrics related to diversity and inclusion, and tracking progress over time. In this manner, variety and consideration assume an essential part in hierarchical achievement. Diversity and inclusion can help a lot of things, like bringing in and keeping top talent, expanding the customer base, and improving the brand’s reputation. However, organizations must overcome resistance to change, a lack of leadership buy-in, and a lack of diversity in leadership positions to successfully implement diversity and inclusion.

Organizations can provide diversity and inclusion training, actively recruit and hire for diversity, promote a culture of respect and inclusivity, encourage employee resource groups, foster diversity and inclusion in leadership, measure and monitor progress regularly, and actively recruit and hire for diversity. By embracing variety and consideration, associations can upgrade their presentation, further develop their workplace, and become more aggressive in the present quickly changing business scene.

The following are the contributions from other scholars on the role of diversity and inclusion in organizational success:

In a study conducted by McKinsey and Company, organizations in the top quartile for orientation variety in leader groups were 25% more probable than organizations in the base quartile to have better-than-expected productivity. Companies in the top quartile for ethnic and cultural diversity on executive teams were 36% more likely to have above-average profitability, according to Hunt, Layton, and Prince (2015). In terms of creativity, innovation, and problem-solving, diverse teams performed better than homogeneous teams, according to a meta-analysis of studies on diversity and team performance. The investigation likewise discovered that the constructive outcomes of variety in-group execution were huge when there was a culture of consideration and backing for variety inside the association (Herring, 2009). Organizations with diversity and inclusion had higher worker commitment, lower turnover rates, and a more certain hierarchical culture than those without such drives, as per a General Public for Human Asset The board study (Society for Human Asset The Executives, 2018).


It will be worthwhile to employ diversity and inclusion in workplaces today, to meet up with the rapidly evolving world. Organizations that are ready to harness the goodness of diversity and inclusion are likely to record enormous success as well as build a strong professional image. Because organizations and business deal with diverse audiences in service and product delivery, the use of diversity and inclusion can enable them to serve their customers and stakeholders effectively.


Herring, C. (2009). Does diversity pay? Race, gender, and the business case for diversity. American Sociological Review, 74(2), 208-224.

Hunt, V., Layton, D., & Prince, S. (2015). Why diversity matters. McKinsey & Company. Retrieved from

Roberson, Q. M., & Park, H. J. (2007). Examining the link between diversity and firm performance: The effects of diversity reputation and leader racial diversity. Group & Organization Management, 32(5), 548-568.

Society for Human Resource Management. (2018). Diversity & inclusion initiatives positively influence organizational culture.

Mr Aliyu Mohammed is Lecturer II of the Department of Management, School of Arts, Management and Social Science, Skyline University Nigeria. He holds a Master’s Degree in Management from Bayero University Kano (B.U.K) and a Bachelor of Science in Business Administration from Bayero University Kano (B.U.K). 

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